Your Adventure, Your Way
At Miles & Smiles Santiago, our goal is simple: to provide a top quality service that is friendly and safe while assisting you to get the very most out of your time in Chile. How to do this? Firstly, we show you the real Chile, divulging secrets that only a native can know. Secondly, we support the community around us, keeping business local and always working with small businesses. Thirdly we continually give back, sending a percentage of our profits to help grassroot organizations and initiatives that are working to keep Chile clean, safe and beautiful. Our business takes social responsibility very seriously – just as much as we care about customer satisfaction – and so we pride ourselves as being accessible for everyone. Whether you are traveling with infants or teens, pets or strays, are a senior citizen, spring chicken, amateur photographer, wildlife lover, fond of the vino, or in need of additional assistance, we work to accommodate your needs – and everything in between!
Instagram + Facebook @milesandsmilesantiago
Logo: Designed by Siski Palmer Green
Car is a Chevrolet Orlando with capacity for SIX. That’s four with luggage or 6 with hand luggage. It is your responsibility to assess whether this arrangement will work for you.
VANS + MINIBUS available with advance booking for tours.
Bike rack/ski chains/1 forward facing carseat (toddler)/1 rear-facing (infant)/booster car seats available upon request.
SANTIAGO – AIRPORT TRANSFERS 6am-12am*
Santiago centro CLP $19,000
Las Condes/La Reina/Ñuñoa//Lo Barnechea/Vitacura/La Reina/Puente Alto – Airport CLP$25,000.
AIRPORT – SANTIAGO TRANSFERS 12am-6am*
* Santiago-Valparaiso transfer: CLP$65,000
* Santiago-Vina del Mar transfer: CLP$70,000
We offer a finely crafted selection of private tours that we believe showcase not only the best of Chile, but the REAL Chile too! Inquire about our options around: Santiago (including Recoleta!), Valparaiso, Wineries (Casablanca, Colchagua and Santiago), La Campana National Park, Aguas San Ramon, Rio Clarillo, Pacific Vistas Coastal Drive, Viña del Mar, Olmue + Alpaca Farm, Pomaire, Isla Negra, Cajon del Maipo and more.
* House Hunting Santiago – we book the appointments and drive you to them. Translation and interpreting assistance available.
* Welcome Chile – it can be hard when you first arrive in a new city. We help you navigate your new neighborhood, assist you with setting up a bank account or BIP! card, and let you in on all the secrets only locals know.
* Metropolitana Region Driver and/without Car Rental Includes petrol and road tolls. Other regions available upon request.
How We Give Back
As part of our aim to be ethically responsible, we continually give back into the community. Whether by always giving business to small providers, planting trees, donating a percentage of our profit to good causes or by stepping up to support the people after a disaster, we are continually thinking of ways to be socially responsible.
Some ways we have done this:
- Starting the volunteer organization, Organizacion Ojos Abiertos, that worked in a low income Santiago suburb doing art, dance and English tuition from kindergarten up
- Setting up the Meals & Smiles venture to help new mums and families in need
- Planting trees in the zones affected by the 2017 fires, as well as donating supplies
- Maintaining small group tours to minimize our impact upon the environment
- Always supporting local, small businesses
- Reusing, recycling and upcycling wherever we can
- Utilizing public transport, walking or biking whenever possible
- Using vehicles that use the latest technology to reduce polluting emissions
- Regular donations to various charities and initiatives
Who We Are
We are a small family run business led by Luis (Chile) and Helen (New Zealand). Our aim is to share our favorite sights of this beautiful country that we call home, while providing quality customer service that is reliable and safe. We welcome families, pets and lovers of wine, nature, and good food.
“We booked Luis for a tour to the Cajon del Maipo. The tour was very good value and Luis was an excellent guide. He speaks fluent English and is knowledgeable about Santiago and the surrounding area. The road was difficult in places, but Luis drove very carefully. I highly recommend this service ” – Chris Rowland, UK
“My friend and I reserved a taxi transfer from Santiago Centro to the Airport at 5:00 AM through Miles and Smiles and could not have been more pleased. Even though it was super early, Luis was outside (bonus points for arriving early!) waiting for us when we came down to the street. He was very helpful with our bags and got us to the airport within 25 minutes. I was so impressed with the punctuality and service so early in the morning. I 100% recommend using this service for transfers, tours, anything. Very friendly and very reliable” – Louise Marchica, Chile
“Book an airport pick-up with these guys. Super busy airport and took me at least an hour to get through immigration but when I got through Aurelio was waiting for me with a smile. Very reliable and kept in touch through-out my 26 hour journey!. Would recommend to others” – Rob Davey, Chile
“This is an excellent service. I needed to search for a house in Santiago, but did not have much time, because I still needed to work, and my wife was sick in hospital. Without the help of Luis and Helen, I am not sure how we would have done it. They were super helpful and very flexible. We sent them a list of properties that we were interested in, and they made all the calls and organised all the viewings. Then Luis provided the transport to get around and see them all. As Luis speaks excellent english and spanish, he was able to help with the coordination and communication whenever it was a problem. I had to cancel the first day and then re-schedlule, but they were able to manage it. They were always on time as agreed, and Luis was very knowledgable on how to get around Santiago. We also used them for some airport transfers. An excellent option if you need flexible transport and assistance to get stuff done” – Paul Kay, Australia
“Muy buen servicio!! Fueron a recoger del aeropuerto a los tíos de mi soon to be husband y ellos quedaron muy felices con el servicio. Luis fue muy amable y les explicaba el paisaje mientras iban camino a Vina y les encanto tener esa información” – Carli Ivonne, Chile
“PERFECT Service. Picked up my family on time. which I’m sorry latin america, does not happen very often. safe driversstuck to speed limitno dramas was a taxi service and a wealth of local information of passing regions on their way to vina del mar from santiago airport. Recommend to everybody” – David Midgley, NZ
“Luis was a fantastic driver, we used his services for half a day in Santiago whilst needing to visit various medical clinics. He was very friendly, a safe driver and didn’t mind the long waits. Luis went out of his way talking about the city, buildings and places giving us an insight into Santiago, kind of like our own tour of the city. We would definitely recommend this service! Luis made what was quite a stressful day of rushing about very easy for us. Once again thank you so much!” – Michael O’Leary, NZ